Vitibet Terms and Conditions — Complete Terms of Use in English

1 General Terms & Conditions

Vitibet (https://vitibet.one) is an internationally licensed online gaming platform. These Terms and Conditions constitute a legally binding agreement between Vitibet and all its registered members. By using the Vitibet website or mobile app, you automatically agree to be bound by these terms.

Vitibet reserves the right to amend these Terms and Conditions at any time. Members will be notified in advance by email or SMS before any significant changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Vitibet is a gaming platform operated solely for entertainment purposes. We are committed to responsible gaming and always put the wellbeing and safety of our users first.

2 Account Registration Requirements

The following conditions must be met to register on Vitibet:

• Registrants must be at least 18 years of age. Registration by minors is strictly prohibited.
• Only one account is allowed per person, household, or device.
• You must provide your correct name, date of birth, mobile number, and address on the registration form.
• Registering with false or inaccurate information may result in account termination and forfeiture of deposited funds.
• Members are solely responsible for keeping their account password confidential.
• Vitibet may request proof of identity or other documents at any time for account verification purposes.

Vitibet reserves the right to accept or reject any registration application. If suspicious activity is detected, an account may be temporarily suspended pending investigation.

3 Deposit and Payment Policy

The following payment methods are accepted for deposits on Vitibet:

• After a deposit is completed, it may take up to 15 minutes for the balance to appear in your account.
• Deposits must be made from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited.
• There are no hidden charges or handling fees on deposits.

4 Withdrawal Policy

The following conditions apply when withdrawing funds from Vitibet:

• Withdrawals can only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500.
• Full account verification (KYC) must be completed before submitting a withdrawal request.
• For your first withdrawal, you may be required to submit a valid ID and a screenshot of your mobile banking account.
• Withdrawals are typically processed within 1–3 business days.
• VIP Diamond members enjoy instant withdrawal privileges.
• Withdrawals may be placed on hold and investigated if suspicious activity is detected.

5 Bonus & Promotion Terms

Vitibet offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the promotions page. General bonus conditions include:

• The welcome bonus is available to first-time registered members only and can be claimed once per account.
• The bonus amount must meet the specified wagering multiple before a withdrawal can be made (typically 15x–30x).
• Certain games may be excluded from bonus balance wagering.
• Bonuses must be used before the promotion expires.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Vitibet reserves the right to modify, suspend, or cancel any promotion at any time. If a member is found to be intentionally exploiting the bonus system, all bonuses and withdrawal rights on that account may be forfeited.

6 Betting & Gaming Rules

The following rules apply to all betting and gameplay on Vitibet:

• All game outcomes are determined by internationally certified RNG (Random Number Generator) technology.
• Each game has its own betting limits, which are specified in the game details.
• Once confirmed, a bet cannot be changed or cancelled.
• If a game is interrupted due to a technical issue, the bet will be voided and the stake refunded.
• Pre-match odds in Sports Betting may change before the game begins.
• Bets may be rejected in live betting due to delays or connection issues.
• Vitibet reserves the right to suspend payments and conduct an investigation in cases of suspicious betting patterns.

7 Prohibited Activities

The following activities are strictly prohibited on the Vitibet platform:

• Opening or operating multiple accounts.
• Registering using another person's identity or personal information.
• Abusing the bonus system or placing bets for fraudulent purposes.
• Using computer programs, bots, or automated software to play games.
• Attempting to interfere with the platform's security or software.
• Conducting transactions involving money laundering or illegal funds.
• Colluding with other players or staff to manipulate game outcomes.

8 Account Closure and Suspension

Vitibet reserves the right to suspend or close an account under the following circumstances:

• Providing false or incomplete information during registration.
• If evidence of involvement in prohibited activities is found.
• Failure to cooperate with the KYC verification process.
• Accounts that have been inactive for an extended period (12 months or more).
• Account closure at the member's own request.
• Court orders or legal obligations.

Members may request to close their account at any time. Any remaining valid balance will be returned; however, any bonus balance will be forfeited. To reopen a closed account, members must contact the support team.

9 Privacy and Data Security

Vitibet takes the protection of users' personal data seriously. Our platform uses SSL encryption to keep all your transactions and personal information secure.

• Vitibet never sells personal information to third parties.
• Information is not shared with any authority unless legally required.
• Information may be shared with partner payment providers solely for transaction verification purposes.
• Members may request to view or delete their stored personal information at any time.

For more details, visit our Privacy Policy Read.

10 Responsible Gaming

Vitibet believes gaming should be purely for entertainment — never a source of stress or addiction. We encourage all our members to play responsibly.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on the maximum amount you can lose within a given period.
• Session Time: Set a time limit for each gaming session.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Permanent Exclusion: The option to permanently and completely self-exclude from the platform.

11 Limitation of Liability

Vitibet is not liable for the following:

• Games left incomplete due to loss of internet connection.
• If a transaction is delayed due to technical issues on a third-party payment platform.
• If account information is compromised due to the member's own negligence.
• Service interruptions due to unforeseen natural disasters or government directives.
• Members are solely responsible for any financial losses resulting from gaming.

Vitibet always strives to deliver the highest level of service, though technical issues cannot always be completely avoided. Our support team is ready to resolve any problems quickly.

12 Changes to Terms & Dispute Resolution

Vitibet reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, members will be notified via their registered email or SMS at least 7 days in advance.

In the event of a dispute, our customer service team will first attempt to resolve the matter. If you are not satisfied with the support team's decision, independent arbitration through an international gaming authority is available.

• Disputes must be submitted within 30 days of the incident.
• The arbitration ruling is final and binding on both parties.
• These Terms and Conditions are governed by international gaming law.